This is the EXAM only.  Selecting this option assumes that you already have the printed book in your possession and that you simply need to take the exam & print the certificate.  If you do not have the printed book in your possession and need to read it online, as well as take the test and print the certificate, select "Online Courses" from the column to the left.

Learn how to achieve important competitive advantages for your program, how to get customers you really want, how to build customer good will and trust, winning telephone tips for keeping parents happy, how to make a valuable first impression. Approved for 24-Clock-Hours of training in most states.

The following is a list of states that recognize this self-study course for 24-Clock-Hours as of January 2019: AL, AR, AZ, CO, CT, FL, IN, KS, ME, MI, MN, MS, NE, NJ, OK, OR, PA, TN, TX, VA and WI.
Those fulfilling their CDA requirements may use this self-study.

Category: Management & Leadership